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Discussion Starter · #1 ·
Called SOA customer service and cancelled our Solterra factory order. What is average wait time for deposit refund?
2 weeks ago we placed an order for a 2023 VW ID4 AWD Pro S. VW dealer estimates 5-6 month delivery time. I am guessing we will get VW before Toyota/Subaru fixes wheel recall and starts production!
 

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Called SOA customer service and cancelled our Solterra factory order. What is average wait time for deposit refund?
2 weeks ago we placed an order for a 2023 VW ID4 AWD Pro S. VW dealer estimates 5-6 month delivery time. I am guessing we will get VW before Toyota/Subaru fixes wheel recall and starts production!
I called on a Tuesday and had refund on my card on Wednesday.

Took SoA maybe 10 days to send me a confirmation email, but I checked card issuer website the following day.

Also went with VW, hope that works out for you.
 

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You guys bailed and get a VW. Good luck with that, they look pretty good really. For me I would not even get an EV if there was not a Solterra. Mine is going up the mountain. ;)
 

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You guys bailed and get a VW. Good luck with that, they look pretty good really. For me I would not even get an EV if there was not a Solterra. Mine is going up the mountain. ;)
I got an AWD VW as well but don’t NEED AWD like you. We hardly get snow in the winter, but the little bit we get is generally icy and sleet, so good to have AWD. I’m certainly not going off roading with the VW, but we also have a Forester if we need to.
Good luck to you with the Solterra, it seems like a cool car (if it wasn’t, I would not be here :). Hope everything works out.
 

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Discussion Starter · #5 ·
I got an AWD VW as well but don’t NEED AWD like you. We hardly get snow in the winter, but the little bit we get is generally icy and sleet, so good to have AWD. I’m certainly not going off roading with the VW, but we also have a Forester if we need to.
Good luck to you with the Solterra, it seems like a cool car (if it wasn’t, I would not be here :). Hope everything works out.

We have our Outback right now and with its AWD it is nice when we go up in Sierra mountains we dont have to worry if it snows. Thw VW ID4 AWD will be just as good.
 

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I was just today able to get VW to upgrade me from the 2022 ID4 AWD Pro S that I had ordered to the 2023. Couple thousand more for the same trim, but I'll get the tax credit. Website says Dec.-Feb. delivery date, but not counting on that. I still have Solterra reservation and would prefer that, but not without the tax credit, and who knows when it comes?
 

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I was just today able to get VW to upgrade me from the 2022 ID4 AWD Pro S that I had ordered to the 2023. Couple thousand more for the same trim, but I'll get the tax credit. Website says Dec.-Feb. delivery date, but not counting on that.
/QUOTE]

Will the ID.4 be eligible for any tax credit after 12/31? I don't know anything about their batteries.
 

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Will the ID.4 be eligible for any tax credit after 12/31? I don't know anything about their batteries.
From the article below (Jul 26, 2022):
The American-assembled ID.4 will be mainly sourced in the North American region, particularly the United States. The vehicle includes materials and components assembled in 11 US states, from steel in Alabama and Ohio, to interior parts in Indiana and South Carolina, and electronics components in Kentucky and North Carolina. The EV battery will be supplied by SK Innovation located in Georgia.
Volkswagen Starts Production Of ID.4 Electric SUV At Its US Plant
 

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Called SOA customer service and cancelled our Solterra factory order. What is average wait time for deposit refund?
2 weeks ago we placed an order for a 2023 VW ID4 AWD Pro S. VW dealer estimates 5-6 month delivery time. I am guessing we will get VW before Toyota/Subaru fixes wheel recall and starts production!
I still have my Subaru Solterra on order since February. I have contacted my dealer, Subaru and Toyota direct about the current recall announced in June. Today is September 27. Spoke with Subaru and Toyota last week. Still no remedy on the recall. A couple of weeks ago, I started shopping for another EV. I’m seriously considering the 2023 Hyundai ioniq 5 EV. I put my name on the waiting list at a Hyundai dealership. I told the salesman what I wanted and will be contacted once a vehicle becomes available. It appears that I will wind up getting the ioniq 5 before the Solterra recall is fixed. It looks that way. My salesman at the Subaru dealer originally said I will take delivery in July or August. (This was before the recall was announced) 2 weeks ago, the Subaru salesman said maybe in December. I spoke to the manager and he said it could be longer. Maybe the second quarter of 2023. The way it’s going, Subaru and Toyota should cancel the 2023 model year and push it to 2024. That’s my take. I’ve been loyal to Subaru since 1999. Bought 5 Subaru vehicles from the same dealership during this span. The Solterra would’ve been my 6th Subaru. This don’t look good at all !!
 

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I still have my Subaru Solterra on order since February. I have contacted my dealer, Subaru and Toyota direct about the current recall announced in June. Today is September 27. Spoke with Subaru and Toyota last week. Still no remedy on the recall. A couple of weeks ago, I started shopping for another EV. I’m seriously considering the 2023 Hyundai ioniq 5 EV. I put my name on the waiting list at a Hyundai dealership. I told the salesman what I wanted and will be contacted once a vehicle becomes available. It appears that I will wind up getting the ioniq 5 before the Solterra recall is fixed. It looks that way. My salesman at the Subaru dealer originally said I will take delivery in July or August. (This was before the recall was announced) 2 weeks ago, the Subaru salesman said maybe in December. I spoke to the manager and he said it could be longer. Maybe the second quarter of 2023. The way it’s going, Subaru and Toyota should cancel the 2023 model year and push it to 2024. That’s my take. I’ve been loyal to Subaru since 1999. Bought 5 Subaru vehicles from the same dealership during this span. The Solterra would’ve been my 6th Subaru. This don’t look good at all !!
Are you able to get the Ioniq 5 without an ADM/Markup? Still seeing ADM's in my area even though the Fed rebate is no longer available.
 

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Are you able to get the Ioniq 5 without an ADM/Markup? Still seeing ADM's in my area even though the Fed rebate is no longer available.
Hi Joe: my Solterra is still on order and my dealer didn’t do a markup on MSRP due purchasing 5 Subaru’s since 1999. I did shopped for other EV’s and most of the dealers are marking up at least 5000 over MSRP . I found a reputable Hyundai dealer in Glen Burnie Maryland that wasn’t marking up MSRP. I questioned the salesman and he said no markup above MSRP. The reason is the car manufacturer will reduce their allocation of vehicles. Also, the local dealers reputation will be tarnished. Ford is marking up their mustang Mach e anywhere’s from 5000 to 8000 bucks. If you factory order, they won’t mark up. Several Hyundai dealers are marking $5000 above MSRP. I lucked out. I’m currently waiting for an ioniq 5 when available.
 

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Hi Joe: my Solterra is still on order and my dealer didn’t do a markup on MSRP due purchasing 5 Subaru’s since 1999. I did shopped for other EV’s and most of the dealers are marking up at least 5000 over MSRP . I found a reputable Hyundai dealer in Glen Burnie Maryland that wasn’t marking up MSRP. I questioned the salesman and he said no markup above MSRP. The reason is the car manufacturer will reduce their allocation of vehicles. Also, the local dealers reputation will be tarnished. Ford is marking up their mustang Mach e anywhere’s from 5000 to 8000 bucks. If you factory order, they won’t mark up. Several Hyundai dealers are marking $5000 above MSRP. I lucked out. I’m currently waiting for an ioniq 5 when available.
That's great to hear. The Ioniq 5 was my wife's first choice (the car is a replacement for my wife) but I refuse to pay an ADM. As things stand now, looking like it's going to be an ID.4 for her as it's looking like one may come in before 12/31.
 

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That's great to hear. The Ioniq 5 was my wife's first choice (the car is a replacement for my wife) but I refuse to pay an ADM. As things stand now, looking like it's going to be an ID.4 for her as it's looking like one may come in before 12/31.
Good luck with the ID.4 for your wife. Hope you’ll take delivery by years end. As for the Subaru Solterra, things not looking good. The Ioniq 5 has better features and range. Solterra -222 miles. Ioniq 5 - 266 miles. Fast charging Subaru says in less than an hour. Ioniq 5 - less than 20 minutes. I’m able to travel back n forth from Baltimore to New York in a reasonable time. With the Solterra, who knows. I’m planning to cancel my order in the Solterra. Before I do that, I’ll wait until the ioniq 5 is in my possession. Hopefully before years end. The Solterra probably next spring. That’s been an embarrassing ordeal. The salesman at Subaru understands my predicament.
 
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