Thanks for venting. I also received the 'credit on charging' email, but no date for delivery. I'm holding off doing anything about the charging. Thanks for the heads up about how Qmerit 'works'. I feel the same about losing the $7500 tax credit and needing to see the car before I buy it. Can I fit my bike in the back, since I'm not sure that activity mount is sufficient. I haven't heard from the dealer for a few months. If the car arrives when I'm traveling for the holidays and it's a "take it or leave it" situation that day, I guess I will pass and not feel too badly about it.