[Crumas]

I just received an email from SOA asking me to complete a confidential Solterra survey.

A lot of the questions appear to be aligned with what has been discussed here in this forum:

• Are you planning to buy a Solterra or a different car this year? From Subaru or another brand?
• If you are no longer planning to buy a Solterra, why not? Possible answers are price too high, range too short, charging too slow, etc.
• Was the price higher/lower/similar to what you expected?
• What price would the Solterra have to be for you to buy?

It was quite a few questions, with some of them allowing multiple answers. Considering the list of questions asked, I get the feeling that SOA has become aware of some of the concerns reservation holders have concerning price, range, and charging speed. There was very little focus on competition from other car companies, and no questions related to ADM (maybe they’re avoiding this area as they can’t really do much about the issue).

 

[Whoabear]

I took it as well. There seems to be some different logic paths depending on how you answer. I've wondered what the feedback could really effect now. Maybe they will give me a discount code...

 

[Jeffp]

me too. banking on the $500 amazon gift card.

 

[Whoabear]

me too. banking on the $500 amazon gift card.

That offer is quite a bit higher than most survey opportunities!

 

[Lee2022]

I completed it as well and agree with Whoabear on the logic paths.

 

[StevenH]

• If you are no longer planning to buy a Solterra, why not? Possible answers are price too high, range too short, charging too slow, etc.

Nope, charging too slow was not one of the possible answers. I was looking for that one, since that's my primary potential disappointment, although an actual Solterra test is still pending.

 

[Crumas]

Nope, charging too slow was not one of the possible answers. I was looking for that one, since that's my primary potential disappointment, although an actual Solterra test is still pending.

Your question mix must have been different from mine. I received that as a question, and I selected it as one of my answers.

 

[Whoabear]

Your question mix must have been different from mine. I received that as a question, and I selected it as one of my answers.

Yes, I think Subaru had logic on the questions (depending on how you answer, you got different questions moving forward) but also randomization on the answer options. In some cases I had response options that meant the same thing and were worded different (on those big select the most important ones), so I wouldn't be surprised if someone had charging too slow as a possible option, and someone else did not.

 

[Lee2022]

Yes, I think Subaru had logic on the questions (depending on how you answer, you got different questions moving forward) but also randomization on the answer options. In some cases I had response options that meant the same thing and were worded different (on those big select the most important ones), so I wouldn't be surprised if someone had charging too slow as a possible option, and someone else did not.

Yes, it appears the algorithms set up by the (as disclosed) seemingly independent research company may lead one in many different directions.

 

[StevenH]

If Subaru is monitoring this, YES, charging speed is critically important! And no, 56 minutes to 80% is not good enough. We love Subaru, but this is an issue. Please consider this feedback important.

 

[PebbleSoul]

Probably just a survey to determine future marketing considerations.
Nothing to do with improving or changing the Solterra's design.

 

[Mpls612]

Did the survey here. Range came up through my selection Of answers. One would have thought these are the questions you would have asked before releasing the vehicle.

 

[Rubasu]

Did the survey here. Range came up through my selection Of answers. One would have thought these are the questions you would have asked before releasing the vehicle.

My survey asked what I thought an acceptable range should be. i said 300 miles/

 

[StevenH]

My survey asked what I thought an acceptable range should be. i said 300 miles/

Mine didn't ask what an acceptable range would be. It asked what I thought the Solterra's range was going to be, since the previous question I indicated I thought it would have more than 222-228. I said 250.

 

[Ahab]

Too bad they didn't ask "If your Solterra was equipped with the same faster-charging battery as its European and Japanese versions, would you still have misgivings?"

 

[StevenH]

Too bad they didn't ask "If your Solterra was equipped with the same faster-charging battery as its European and Japanese versions, would you still have misgivings?"

One possible advantage of our version is that it appears to accelerate faster.

 

[JayEM]

One possible advantage of our version is that it appears to accelerate faster.

But does it, or is that just the difference between 0-60 MPH and 0-100 km/h?

 

[JayEM]

My survey asked what I thought an acceptable range should be. i said 300 miles/

Mine didn't ask what an acceptable range would be. It asked what I thought the Solterra's range was going to be, since the previous question I indicated I thought it would have more than 222-228. I said 250.

I said 270... the other car I was seriously considering (EV6 AWD) does (around) 270. To get 300 in an AWD vehicle you generally have to pay quite a bit more $$.

I remember thinking on launch day last November, on hearing "over 220 miles"... well, that's disappointing.

 

[javvajir]

my survey asked for opinions about $400 in charging credit or payment for installing a home charging station.

 

[javvajir]

I said 270... the other car I was seriously considering (EV6 AWD) does (around) 270. To get 300 in an AWD vehicle you generally have to pay quite a bit more $$.

I remember thinking on launch day last November, on hearing "over 220 miles"... well, that's disappointing.

I said 270-300