We just got our Solterra and tried to create profiles. My profile (Primary driver) creation went smoothly. Solterra Connect works as expected. However, I'm unable to create my wife's profile. I created a digital key and tried to share it with her so that she could use Solterra Connect too. Her Android phone received an SMS with the link, and she opened it with Solterra Connect. Then, the app sent an SMS asking her to reply with YES, which she did. However, the app briefly displayed a screen indicating that it would send a code to the phone number "(tr)u-e," and nothing happened after that. I suspect that this "(tr)u-e" is a bug. I'm stuck at this point. Is there any other way to create a profile? Otherwise, my wife will have to use the "1" or "2" buttons on the door to adjust her seat position. I also tried sharing it with my daughter (who has another Android phone), but it did not work. The same "(tr)u-e" phone number appeared.
Also, every time I have the digital key, the car tells me that a new key was detected, and I need to contact the dealer. It doesn't load my profile anymore, and I have to manually enable it and enter a six-digit pin, which is very annoying. I removed the digital key, and now the car automatically loads my profile, yet my wife still has to use "2" button to restore her seat position. What did I do wrong?